Chatbots have come out in the market rather recently but they’ve been taking over all the business and industries with its versatility ever since. Many companies have been quick to develop fast automated systems that make the lives of many professionals easier and simpler.
Hence, the recruitment industry hasn’t left out this technological development as well.
Let’s see how.
What are recruitment chatbots?
If you’re a recruiter, you will understand the tedious issues you face while doing your job. The main goals of a recruiter is to find the right talent from huge masses. But that’s not about it.
Modern day recruiters are compelled to do a lot more than just talent hunting. They’re actually piled up with additional responsibilities like strategizing business goals, setting benchmarks, gauging the competitors moves and much more!
Taking responsibility of these tasks is a lot easier said than done. There has to be a person who takes care of the repetitive tasks so that recruiters can focus better on strategic and decision-making work.
Hence, this is where recruitment chatbots come to the rescue. Recruitment chatbots are basically conversational interface platforms that automate the monotonous tasks in many ways. Let’s check out the many use cases, capabilities and potential that results in a breakthrough.
What do they do?
HR chatbots have many advantages to it. To name some of them-
- They provide fast and customised replies to any enquiry.
- They can also fasten the appraisal process by reviewing the annual performance.
- Provide accurate analytics, like collecting employee data, most frequently asked questions and much more and create a more efficient process.
- Chabots can also manage employees, answer official questions and easily access into HR information.
- Interviews can be scheduled and candidate applications can also be collected with the help of chatbots.
- It also helps to manage leaves, grant sick leaves, change passwords, assist onboarding and so on.
Why are they valuable in recruitment process?
The interest in chatbots is increasing due to the benefits it holds for both recruiters and candidates as well.
Advantage #1- Chatbots are easy to communicate with.
With Alexa and Siri booming in the market and being normalised in our personal lives, candidates these days find it a bit more comfortable talking to a chatbot in the initial stages of the application process.
In a recent survey, it was found that 58% of the candidates prefer communicating with AI and recruitment bots. And 66% were rely on chatbots to schedule interviews and the necessary preparations.
Advantage #2- Automating recruiters administrative tasks
As discussed previously, chatbots can-
- Collect information from candidates like their resume
- Ask screening questions like knowledge, experience, skills, etc
- Rank candidates on metrics such as qualifications, recent activity and much more
- Answer FAQs about the job and the application process
- Schedule an interview with the human recruiter.
- All this information can be collected from thousands of people, all at the same time and this information can be stored in the data storage section.
Advantage #3- Automation = time saved
By automating a large part of qualifying and scheduling candidates, chatbots can reduce the work of recruiters. Chatbots can also engage candidates better, dramatically reducing the cost of hire and time to hire.
But it’s important to keep in mind that chatbots can only help human tasks, but cannot replace them.
How will it change hiring by 2020?
80% of the companies have admitted that they would want to implicate chatbots and AI in their businesses to automate tasks.
As machine learning evolves, it will be able to do a lot more than its current functionalities. An effective chatbot is here to make your life easier and speed up your hiring process.
HR chatbots are the dream assistants to a busy recruiter, taking up all the repetitive tasks and leave the recruiter with time to strategize better and qualify candidates.
Conclusion
If you want to build a robust and well equipped HR platform for your business, integrating chatbots can be the best choice for you. But chatbots won’t alone procure to every need in an organisation.
For an overall management of your HR processes , you can also integrate some of the best HR management tools out there, like
We hope you found this blog helpful. If you did, let us know.
Visit our website Engati, we have free registration and demo for you!
Also, to know more about chatbots, check out our previous blogs here.
Bidding adieu, see you all next week! Until the, happy botting!
Originally published at https://blog.engati.com on August 13, 2019.
