Top Chatbot technology blogs

Engati
3 min readApr 4, 2022

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Chatbot business predictions — Future of chatbots
A chatbot is a designed tool powered by the rules of Artificial Intelligence (AI), acts as a simulator of human conversation for the purpose of automating a bus

How Governments across the world are using chatbots
We’ve seen how the use of Engati leads to higher customer satisfaction scores, but what about in the public sector? Here’s how governments benefit from Engati.

Chatbot development cheatsheet? Here it is!
Chatbots are everywhere today. But what can make your chatbots stand out from the rest? Read this extensive cheatsheet to learn how to build a unique chatbot.

Diving deeper into the chatbot ecosystem
The ecosystem of chatbots is evolving with technological advances and chatbots are starting to take up complex automation tasks and get better at it.

6 ways through which chatbots can be used for events
Event chatbots help you sell more tickets to your event, engages with your audience, acts as a personal assistant for attendees before and after the event.

How chatbots have evolved with data and AI
We’ve evolved from using rules-based chatbots to exploring more sophisticated chatbots because of data, AI, and NLP. Explore the history and uses in this blog.

More accolades for Engati — The best AI chatbot
Build a perfect chatbot that helps your business grow. With features like voice & contextual conversations, FAQ Builder, etc., the scope is incredible.

7 powerful ways to increase eCommerce customer retention
To increase eCommerce customer retention, you need to simplify purchases. You also need to tempt and delight your customers. Here are 7 ways to do just that.

10 chatbot trends that will transform your business in 2022
Chatbot trends for 2020 are out and we’ve listed down the top 10 chatbot trends that will help you grow your business like never before! Read more here!

The insider’s edition — chatbot insights
The Insider’s Edition is all about chatbot insights. How they can help businesses can boost their productivity by improving their customer support. Read here.

Chatbot live chat integrations for better customer experience
Remember the time when you would find an actual, living, breathing human on the other end of a webchat? We now see chatbots assuming that role increasingly.

Conversational analytics part 1: What bot metrics should you track?
Understand how to use conversational analytics to measure and improve your chatbot’s performance. Here are the metrics that show you how your bot is performing!

Chatbot on-premise vs chatbot on-cloud: What’s best for your business?
More often than not it is quite confusing for a business, which develops chatbots, to decide whether they want to build a chatbot on-premise versus on-cloud.

Engage your customers at scale with these security measures
At Engati, we have strict security controls in place for our chatbot and live chat solution. Here is how we empower you to engage your customers in safely.

Free 200+ Chatbot Templates | Get Started With Engati in 10 Mins
You don’t need to build your own chatbot from scratch. Just pick from the pre-built chatbot templates for your use-case and customize it for your business.

Chatbot Theory — A Topic for Future Education
The concept of ‘Chatbot Theory’, a new core subject, potentially seeks to position the capability in a strategic rather than tactical or technological context.

How to design the user experience of chatbot conversations?
We have moved from responsive design to conversational user experiences. Conversational UI feels more human & allows you to interact in words & emojis.

The best ChatBot.com alternative — Engati
Looking for an alternative to ChatBot.com? Here’s how ChatBot compares against Engati, the 2021 CODiE Award-winning chatbot platform. Check it out now!

How chatbots solve the challenges of automobile industry
Maximizing sales and profitability in the competitive world of automobiles is being driven more by customer service. Here’s how chatbots empower customer service.

How chatbots will foster classroom engagement
Learn how chatbots help in boosting classroom engagement. Read how chatbots help students to learn better and increase classroom engagement in this article.

​​Understand the complete functionality of Engati’s intelligent chatbot
Understand the complete functionality of Engati’s intelligent chatbots. How does an Engati chatbot work? What’s going on behind the scenes? Find out here!

5 Ways chatbots help in conversion strategy
Learn how to incorporate chatbots in your conversion strategy. Leverage Artificial Intelligence-powered chatbots to drive conversions. Check it out and share.

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