Top AI and technology blogs everyone must read in 2022

Engati
3 min readMar 31, 2022

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  1. Here are 6 ways to go customer-centric with AI
    AI can help you give your customers what they actually want if you use it right. Learn how to use it to make your organization more customer-centric.
  2. 8 benefits of using AI in cybersecurity
    Cybersecurity: the ever-evolving tech. But what happens when we add some AI in the mix? Read this article to find out the pros and cons of AI in cybersecurity
  3. AI in Gaming | 5 Innovations Changing The Future of Gaming
    Wondering how AI is used in gaming? From NPCs to decision-making to cheating, even world-building, Game AI has a ton of uses. Learn what it’s all about!
  4. 4 effective ways to improve accuracy in sales forecasting with AI
    Inaccurate sales forecasts leave you with unachieved targets and extra inventory. Make that a thing of the past. Use AI to make your sales forecasting accurate!
  5. 7 powerful ways in which AI is revolutionizing the telecom industry
    Artificial Intelligence can even help telecom companies to avoid crashes and reduce downtime, giving their customers a smoother and seamless experience.
  6. 35 AI terms you need to know if you want to get into AI
    The future of business is going to be heavily influenced by artificial intelligence. Here are 35 AI terms that you need to know to thrive in this new world.
  7. 4 ways AI is transforming the retail industry
    AI helps retail businesses to look at the past behavioral patterns & make predictions about estimated demand, customer loyalty, & purchase probability.
  8. 3 wishes. The theory of Aladdin’s lamp in customer experience
    Steven Van Belleghem dives into psychology to glean insights into behavior and help you understand your customers better to improve their experience. Read now.
  9. Why customers don’t like phone calls… and what are the alternatives
    A customer’s first choice is not to have a call with your service representatives. They’re looking for speed and reliability, so what are our options?
  10. AngularJS: Create reusable components using Custom Directives
    Is your codebase stuffed with multiple lines of code that serve a similar purpose? Time to clean things up. Learn how to create reusable components in AngularJS
  11. Another way to amaze your customers: pay attention
    Customer experience expert, Shep Hyken, shares some brilliant insights and experiences on amazing your customers by paying attention to them. Read now.
  12. 3 applications of Generative Language Models
    Large language models, like GPT-3, have stormed the NLP area in the last few years and have given us hope that we can solve some of the toughest problems.
  13. The easiest way to create Arabic chatbots [without coding]
    For more than 300 million Arabic speakers in the world, our chatbot platform has an efficient NLP engine trained in the Arabic language offering RTL support.
  14. Are chatbots the answer to all real estate’s obstacles?
    When it comes to chatbots in real estate, they have revolutionized the way we buy, sell or rent properties by an interactive experience. Read the article now.
  15. Are you losing money by not using chatbots?
    While we’ve seen a growth in the adoption of new tech, people seem to approach chatbots with hesitation. So are you losing money by not using chatbots?
  16. Artificial Intelligence: Deep Learning
    Deep learning helps companies like Amazon and Netflix by using data analytics to predict or suggest what you might be interested in viewing or purchasing next.
  17. 5 Convincing reasons to apply AI to your EdTech startup
    Digitization is everywhere and has impacted almost every aspect of our lives. So, why leave EdTech behind? Here are 5 reasons to apply AI to Edtech…
  18. Why you need to automate customer support today!
    Manual customer support is too expensive. Explore the most powerful and cost-effective ways to automate your customer support processes in this article!
  19. 8 vital roles that chatbots play in the automotive industry
    Automation is revolutionizing lead generation, sales, & support in the automotive industry. Here’s how chatbots are helping in digitally transforming the industry.
  20. How to avoid roadblocks to great customer service
    Shep Hyken explains how to actively identify and eliminate the roadblocks to great customer service. It’s a continuous process that will bring great results.

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