Take a look at a few tech terms that everyone needs to know.

Engati
4 min readApr 21, 2022

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Customer Insights

Customer insight involves paying attention to customer data, behavior patterns, and feedback, understanding it, and drawing conclusions from that information that you can use to improve your products, your customer support, and your marketing efforts.

Natural Language Generation

Natural Language Generation (NLG), a subcategory of Artificial Intelligence, is a process that transforms structured data into readable text. Using NLG, Businesses can generate thousands of pages of data-driven narratives in minutes using the right data in the right format.

Zipf’s law

Zipf’s law establishes a relationship between rank order and frequency of occurrence. According to Zipf’s law, when we rank observations by their frequency, the frequency of a specific observation occurring is inversely proportional to its rank.

Combinatorial optimization

Combinatorial optimization is a branch of mathematical optimization that has applications in artificial intelligence, theoretical computer science, applied mathematics, machine learning, software engineering, and many other domains.

Reservoir computing

Reservoir computing (RC) is a computation framework that uses a Recurrent Neural Network but does not update all the parameters of the network. It only updates some parameters, the other parameters are chosen at random and are left fixed.

Ambient intelligence

Ambient intelligence (AmI) is a multidisciplinary approach that seeks to make our everyday environments intelligent and sensitive to us. It draws on the advances in pervasive computing, artificial intelligence, sensors, and sensor networks, promising to transform our lives by making our surroundings flexible and adaptive.

Information Integration

Information integration (II) is the merging of information from heterogeneous sources with differing conceptual, contextual and typographical representations. It is used in data mining and consolidation of data from unstructured or semi-structured resources. Typically, information integration refers to textual representations of knowledge but is sometimes applied to rich-media content. Information fusion, which is a related term, involves the combination of information into a new set of information towards reducing redundancy and uncertainty.

Optical Character Recognition (OCR)

Optical character recognition is the process of using technology to distinguish printed or handwritten text characters inside digital images of physical documents, like scanned paper documents. Optical character recognition (OCR) is also called text recognition. While OCR can recognize words in the image being scanned, it cannot derive the meaning of those words.

Connectionism

The connectionism approach in cognitive science is a method of studying human cognition with the help of mathematical models that are known as Artificial Neural Networks or Connectionist Networks. They usually happen to be extremely interconnected processing units that resemble neurons.

Dimensionality reduction

Dimensionality reduction is the act of reducing the number of input variables in the training data for machine learning models. Data with high dimensionality may have hundreds, thousands, or millions of input variables. Data with fewer input variables or dimensions could be handled by machine learning models that have a simpler structure and fewer parameters (degrees of freedom).

Digital Assistant

A digital assistant is an advanced computer program that simulates a conversation with the people who use it, usually over the internet. Digital assistants use advanced artificial intelligence (AI), natural language processing, natural language understanding, and machine learning to learn as they go and provide a personalized, conversational experience.

Discourse analysis

Discourse analysis is a research method that is used for the purpose of studying written or spoken language in relation to its social context. It seeks to understand how language is used in real-life situations. It is used to describe a range of approaches to analyzing written and spoken language use beyond the technical pieces of language, like words and sentences.

Last mile delivery

Last mile delivery is basically the last step of your supply chain operations. It refers to a product’s journey from a warehouse as it is delivered to the final consumer’s doorstep. It’s the final step of the delivery process. Last mile delivery is critical and should be managed effectively so that you can ensure speedy delivery of your goods and products.

Natural language understanding

Natural Language Understanding is a branch of artificial intelligence. It is a subfield of Natural Language Processing (NLP) and focuses on converting human language into machine-readable formats.

Back propagation

Backpropagation is an algorithm that uses gradient descent for supervised learning of artificial neural networks. Short for backward propagation of errors, it calculates the gradient of the error function with regard to the neural network’s weights.

Regularization

In machine learning, regularization is the process that regularizes coefficients, shrinking them towards zero, thus forcing you to avoid learning a more complex or flexible model. It helps improve the reliability, speed, and accuracy of convergence.

SOAP API

SOAP (Simple Object Access Protocol) is a standard messaging protocol system that was designed for Microsoft in 1998. It permits processes using different operating systems like Linux and Windows to communicate via HTTP and its XML. SOAP APIs are designed to create, recover, update and delete records like accounts, passwords, leads, and custom objects. Currently, it is mostly used to expose web services and transmit data over HTTP/HTTPS.

Business process improvement

Business Process Improvement is an exercise conducted for increasing the effectiveness, efficiency, and accuracy of an organization’s processes. This management exercise involves using a range of methods to analyze the existing processes, find places that have scope for improvement, and going ahead to optimize these processes.

Abductive reasoning

Abductive reasoning is a form of reasoning that focuses on forming conclusions based on the information that is available. However, the information available may not be complete, therefore there is no guarantee that the conclusion reached is the right one.

User engagement

User engagement is essentially the frequency and duration for which users interact with your website, app, or product. It is a critical metric and is vital for the survival of many businesses, especially ones in the SaaS space.

White Label Software

White-label Softwares are generally unbranded fully developed Softwares resold by Saas companies after renaming and rebranding as their software. Businesses can purchase access to the software, add their branding to it and resell it as their own as though it was developed by themselves. There are many reasons why this can be a better alternative to custom software that is developed from the ground up.

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