How to Craft a Seamless Customer Journey | Dan Gingiss | Engati Engage

Dan Gingiss on Video

Crafting a Seamless Customer Journey

What is the one factor that most businesses fail to take into account while crafting customer experiences?

Would you say that the desire to create decent customer experiences is actually what’s keeping businesses away from their potential to create great customer experiences?

What is a digital experience for customers? What are the digital touchpoints that warrant the most attention?

Make it easier for them to find what they are looking for

How is AI and modern technology in general, helping businesses create better experiences and provide better service?

How are brands leveraging video marketing? Is it still in an adolescent stage?

Are there any other thoughts that you’d like to leave our audience with?

Help your customers find what they’re looking for

Crafting Customer Journeys- A Spotify Podcast

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