eCommerce Chatbot Use Cases | Best chatbot uses | Engati

ECOMMERCE chatbots use cases

Here’s why it’s a good idea to employ chatbots in eCommerce

Chatbot Functions in eCommerce

Finding Products-

Sending Offers-

Rescuing abandoned carts

Sharing Shipping Information

Customer Service-

ecommerce customer support chatbot

Tasks for Chatbots in eCommerce

Upsell Products

Conduct Market Research

Handle Transactions

Provide Information


Case Studies

Nike- Design your sneakers

Sephora- Learn, Reserve, Enjoy.

eBay- Find your gear, place your bids.

H&M- Outifts, curated with care.

Use Cases

Supply Chain Transparency

Loyalty Programs

Product Life Cycle offers

Sales Funnels

Testimonial Generation





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