Bots v/s live chat | What does your business need?

Chatbots

Live Chat

Chatbots v/s live chat: the face-off

The key benefits of chatbots

1. 24/7 support

2. Reduced costs

3. Personalization

4. Speed and accuracy

The main advantages of live chat

1.Real-time responses to the most complex queries

2. The personal touch

3. Increased trust

4. Convenience

One-View inbox

What does your business need: Chatbots or live chat?

Chatbots and live chat

Unified module

Collect feedback after the conversation

‍TL;DR

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Engati

Engati

Reimagine your customer journey with Engati!